Our Story

Why we built Monstera

Southeast Asian teams report across regional commerce and advertising platforms, then deliver decisions through spreadsheets and dashboards.

Available connectors were expensive, overly complex, and often billed exclusively in USD with harsh row-count limits.

We started Monstera Cloud because we were tired of reconciling spreadsheets at midnight.

As agency owners and ecommerce operators, we built the workflow we needed: connect an approved source, inspect the import outcome, verify the warehouse rows, and deliver them into a familiar reporting surface.

Monstera publishes its workspace limits and connector coverage so teams can evaluate the current product without relying on unsupported promises.

What the product does today

Each claim below maps to an implemented surface. Preview items are labeled.

  • Workspace-scoped reporting

    Each workspace holds its own sources, members, plans, and billing. Client work is organized per workspace or per client group — membership never crosses a workspace boundary.

  • Supported sources

    Meta Ads, Google Ads, TikTok Ads, and Shopee, with published plan capacity and per-account health. Coverage and limits are stated on Integrations and Pricing, not implied.

  • Reporting destinations

    Google Sheets add-on, Looker Studio connector, and CSV/API row export, each with its own authorization. Retrieval receipts record the exact client and window retrieved.

  • Guided onboarding

    Connect a source, confirm the discovered accounts, assign them to a client, and import a bounded reporting window before anything is presented as ready.

  • Evidence-backed analysis

    Readiness checks and in-product analysis cite saved evidence — coverage, freshness, currency, and receipts. Missing rows stay unknown; they are never treated as zero activity.

  • Monitored data health (preview)

    Ongoing source checks with explicit authorization and pause controls are in preview for eligible workspaces. Preview behavior may change before general availability.

Contact

For product questions and billing support, see Help & support or write to support@monsteracloud.com.

Legal entity

Monstera Cloud is operated by Hộ kinh doanh MONSTERA GROUP, registered in Vietnam (Mã số đăng ký: 56L8019299). Contact: huynhtai@monsteracloud.com

Registered address: TM 01D-05 KDLST Bãi Dài, Tổ 7, ấp Gành Dầu, xã Gành Dầu, Phú Quốc, Kiên Giang, 92500, Vietnam.