Support

Need help connecting data sources or setting up dashboards? We can help.

Common issues

Looker Studio connector: generate a workspace API key, paste it into the connector, and select a platform filter.
OAuth redirects: ensure you start the connect flow from monsteracloud.com (not localhost), and register the exact redirect URI in the provider console.
No data in reports: run “Sync Now” on a pipeline, then check /reports for logs.

Contact

Email us and include your workspace name and a screenshot of the error.

Support email

support@monsteracloud.com

Response times vary; we typically reply within 24–48 hours.

SEA:Prefer quick chat? Email with the subject "Telegram" and your workspace name — we'll share our community channel link where available (Singapore / Vietnam business hours).