Help & Documentation
Support
Need help connecting data sources or setting up dashboards? We can help.
Pilot request
Continue with the agency pilot
Your selected context is preserved. Add your sources, destination, and workspace count so we can confirm access and capacity before activation.
Common issues
- Looker Studio connector: generate a workspace API key, paste it into the connector, and select a platform filter.
- OAuth redirects: ensure you start the connect flow from monsteracloud.com (not localhost), and register the exact redirect URI in the provider console.
- No data in reports: verify the selected workspace, account, and date range, then review the final outcome in Sync activity before retrying.
Contact
Email us and include your workspace name and a screenshot of the error.
Support email
support@monsteracloud.com
Response times vary; we typically reply within 24–48 hours.
SEA: Prefer quick chat? Email with the subject "Telegram" and your workspace name — we'll share our community channel link where available (Singapore / Vietnam business hours).